CORONAVIRUS UPDATE

Please note, that due to current high demand and with the current measures in place, deliveries may take a little longer than usual. Our teams are working hard to get your order ready, and our delivery partners are working equally as hard to deliver them to you as quickly as possible.

Once you have placed your order you will receive an email as normal so you can track your orders progress. Thank you for your co-operation, understanding and patience during these uncertain times, we are all feeling the effects of this.

We want to reassure all customers that our delivery partners have put in place a number of robust measures so that you can continue to receive your orders.
In light of the current situation our courier is making some changes to the way you receive parcels, offering 'contact-free delivery' right to your doorstep.

They have issued the following statement:
  • - Please specify a safe place for delivery then our courier will leave it there. If you visit the tracking section and choose ‘divert’ you can select a safe place.
  • - If a safe place hasn't been chosen but there is somewhere safe to deliver the parcel, then couriers will leave it there. A photo will be taken and this will be included in the delivery notification email.
  • - If there is no safe place available, please be assured that our courier will attempt delivery 3 times.

Please help support our small business by continuing to order online AT WWW.AQUASWIMSUPPLIES.CO.UK


For more information about deliveries please visit https://new.myhermes.co.uk/coronavirus.html.